Businesses are expected to spend more than $16.9 billion in 2016 towards analytics and intelligence to increase their business performance. This is 5.2% increase in the demand from previous year (2015). Businesses of all sizes are harnessing the power of business analytics and intelligence to… read more
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Factors to Consider when Choosing Customer Support Software
We all know how important customer service is. 7 in 10 Americans said they were willing to spend more with companies they believe provide excellent customer service in a 2011 American Express Survey. Customer support software can help you streamline your business processes and improve… read more