What is Professional Services Automation (PSA) Software?

Generally used in highly regulated and/or structured industries and legal environments professional services automation (PSA) software aims to reduce manual workload for auditors, contract reviewers, testers and attorneys/solicitors. PSA applications allow users to generate workflows and streamline testing or reviewing processes. This helps bring visibility to highly complex projects and is a specialised alternative to common and general project management solutions that feature document management or automation functionality. Sometimes Professional Services Automation software is used in specific industries with need for customization to optimize service delivery for repetitive manual processes (for example information technology services, consulting, financial and security auditing).

Professional Services Automation (PSA) Software on Crozdesk

How PSA Software Can Standardize Your Business Processes & Efficiently Manage Your Billable Resources

Having an excellent team and delivering high-quality technology products doesn’t automatically set up your business for success. Some businesses still face unsatisfactory results. The combination of the human component with cutting-edge tools can’t really be effective without efficient and standardized delivery processes. Process standardization is… read more

What Is PSA Software? Everything You Need to Know

What Is PSA Software? Professional services automation (PSA) is a process where routine tasks and procedures in the professional services industry are automated through a software application or an IT system. Professional services automation involves the creation, termination, and management of a set of processes…. read more

Back to top